user_id = Auth()-user()->character_id; $ticket->department = $request->department; $ticket->subject = $request->subject; $ticket->body = $request->body; $ticket->save(); return redirect('/dashboard')->with('success', 'Ticket submitted.'); } /** * Display current open tickets for the user */ public function displayMyTickets() { } /** * Modify currently open ticket for the user */ public function editTicket(Request $request) { } }